Return & Exchange


Seven days to be certain. If something isn't right, we make putting it right effortless — no arguments, no fine print.


Our Promise

7 Days, No Questions

Every order carries a 7-day window from the date of delivery to request a return or exchange. We built this policy the way we build our shirts — with respect for your time and your decision.


Before You Begin

Eligibility

  • Request raised within 7 days of delivery
  • Unused, unwashed and unworn condition
  • Original tags and brand packaging intact
  • Original invoice included with the shirt
Please Note

What We Can't Accept

  • Shirts altered, tailored or washed after delivery
  • Items marked "Final Sale" at checkout
  • Requests raised after the 7-day window

The Process

How It Works

Five steps, start to finish. Most requests are resolved within 7–10 days of pickup.

01

Submit your request

Fill the form below with your order number and the mobile number used while ordering.

02

We call to verify

Our team calls you on the same number to confirm the details and reason before scheduling pickup.

03

Pickup or self-ship

We arrange a reverse pickup where serviceable; otherwise we'll guide you to self-ship and reimburse the cost.

04

Quality check

Once received, the shirt is inspected against our eligibility conditions.

05

Refund or exchange

On approval, your refund is initiated or your replacement is dispatched.


Refunds

Timeline & Method

Refunds are credited to your original payment method within 5–7 business days of the shirt passing quality check. For prepaid orders paid via UPI or card, funds return the same way; COD refunds are processed via bank transfer.

Exchanges

Size or Design Swap

One exchange per order, subject to stock availability. If your preferred size or design is unavailable, we'll offer a refund or store credit instead.

Wrong or Damaged

Our Mistake, Our Cost

Received a damaged, defective or incorrect shirt? We arrange a free pickup and priority replacement — no return shipping charge to you.

Shipping

Who Pays What

Reverse pickup is free in serviceable pincodes. For self-ship returns, courier cost is reimbursed with your refund. Exchanges due to change of mind may carry a nominal shipping fee, communicated during the verification call.


Good to Know

Frequently Asked

When does the 7-day window start?+
From the date your order is marked delivered by the courier, not the order date.
Why do you verify by phone call?+
To confirm the request genuinely came from the person who placed the order, we match the mobile number on the form to the one used at checkout and verify over a short call.
Can I return part of a multi-shirt order?+
Yes. Mention the specific shirt(s) in the additional details field and we'll process only those.
How will I know my request status?+
Our team will call and email you at each stage — request received, pickup scheduled, quality check, and refund or exchange confirmation.

Start Here

Raise a Return or Exchange Request

Takes under a minute. Our team will call you to verify before anything is scheduled.

Please use the mobile number you used at the time of placing the order — we verify every request against it by phone before processing.
Enter the 10-digit mobile number used while ordering.
Order number is required.
Please select a request type.
Please select a reason.
Request Received

Consider It Noted.

Your request has been stitched into our records.

We'll call you to verify before anything is scheduled — usually within one business day.